Frequently Asked Questions
How does No More Sweat Work?
1. The Basic Principal
- No More Sweat is a clinical-strength antiperspirant that works by temporarily blocking sweat glands to reduce perspiration.
- Our formula is designed for use across multiple body areas including underarms, face, hands, and feet.
2. In More Detail
- Antiperspirants use aluminium-based compounds (such as aluminium chlorohydrate) to temporarily block sweat pores.
- When applied, these salts dissolve in sweat and form a temporary gel plug just below the surface of the skin, preventing sweat from reaching the skin surface.
- They also reduce bacteria and make the skin less hospitable to odor-causing bacteria
3. Is Aluminium Safe to Use?
- Despite what you may hear from unqualified strangers online, based on current scientific evidence, aluminium in antiperspirants is considered safe for daily use and is not proven to cause cancer or Alzheimer's disease.
- While aluminum compounds (like aluminum chlorohydrate) are absorbed in minimal amounts through the skin, these levels are well below safety limits and do not build up to harmful levels in the body
If you have kidney issues or specific health concerns, it is best to consult with a healthcare professional regarding your antiperspirant use.
Is No More Sweat suitable for sensitive skin?
- Yes! Our products are fragrance-free and formulated to be gentle on skin. However, if you have a known skin condition or sensitivity, we recommend doing a patch test before full application.
- We always recommend moisturising you skin regularly while using any No More Sweat product as this greatly assists with any possible irritation or sensitivity that may arise.
1. No More Sweat Total Body
- Total Body is our most commonly used antiperspirant.
- It is a mid-strength liquid formula applied via spray bottle.
- Suitable for most areas of the body but not suitable for face, scalp or intimate areas.
- Moderate to heavy sweaters are recommended to try Total Body first.
- Should irritation occur, we recommend contacting us so we can move you to No More Sweat Daily free of charge!
2. No More Sweat Daily Antiperspirant
- As with Total Body, No More Sweat Daily is suitable for most areas of the body.
- Unlike Total Body, No More Sweat Daily is a more gentle formulation, applied via roll-on in a cream.
- This cream not only applies the antiperspirant solution, but also moisturises the skin for added comfort.
- If you suffer mild to moderate sweating or body odour, then No More Sweat Daily is our first recommendation.
- Fragrance & Alcohol free with a non-greasy feel suits most people who find Total Body to be just a little too strong!
3. No More Sweat Hands & Feet
- No More Sweat Hands & Feet is our strongest formula and is for those suffering excessive perspiration of the hands and feet on an almost constant basis.
- Sufferers of hyperhidrosis, PTSD, Trauma and extreme anxiety find No More Sweat Hands & Feet to be the only product strong enough to combat excessive sweating.
- No More Sweat Hands & Feet is not recommended to be used anywhere else on the body.
- If you suffer from hand and feet perspiration, but find this product to be too strong, feel free to contact us so we can move you down to No More Sweat Total Body or No More Sweat Getta Grip free of charge!
4. No More Sweat Face
- Like No More Sweat Daily, No More Sweat Face is a gentle, moisturising cream based antiperspirant.
- Fragrance & alcohol free, this non-greasy formulation is designed specifically for use on the face and scalp.
- Best applied before makeup, sun screen or moisturiser and can be reapplied multiple times a day for added efficacy.
- Irritation or sensitivity can occur in some individuals so a patch test before initial use is recommended.
5. No More Sweat BBT
- Where other No More Sweat products are not designed for intimate areas, No More Sweat BBT is designed specifically for intimate places.
- BBT is also a cream, but unlike our others it is applied directly to the hands then rubbed into the intended area directly.
- Perfect for under breasts, inner thighs, buttocks, lower and upper backs and around the groin region. Fragrance and alcohol free.
6. No More Sweat Getta Grip
- Getta Grip is a moisturising antiperspirant cream designed for those who find No More Sweat Hands & Feet just a little too strong!
- Getta Grip is also a cream and will not only prevent sweating, but also moisturise the hands and feet with a non-greasy, quick drying formula. Fragrance & Alcohol free.
Which parts of the body can I put No More Sweat on?
Our range covers total body, face, hands, and feet. Each product is specifically formulated for its intended area — please check the product label to ensure you're using the right product for your needs. For best results, apply as directed on the product label. Most products are designed for use at night on dry skin, with effects lasting several days per application.
Secure Payment
How long does it take to process an order?
1. Standard Online Orders
- When you place an order, the first step is payment confirmation. This usually happens instantly with credit/debit cards or e-wallets. Bank transfers can take 1–2 business days.
- Next is packing and preparation for shipment. Depending on the store size and order volume, this usually takes 1–3 business days.
- Overall, standard orders are typically processed within 2–5 business days before shipping.
2. Special or Customized Orders
- For personalized items, made-to-order products, or electronics that require assembly, processing takes longer due to production or quality checks.
- These orders usually take 5–10 days to be ready for shipment.
3. International Orders
- Besides internal processing, international shipments go through customs clearance and other import/export procedures.
- Internal processing may be similar to standard orders, but total delivery time can range from 7–21 days or longer, depending on the destination country and shipping service.
In summary:
- Standard orders: 2–5 days
- Customized orders: 5–10 days
- International orders: 7–21 days or longer
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times and rates vary by location, and all available options will be shown at checkout.
Track Order
How can I check the status of my order?
1. Check Your Email
- Most stores send a confirmation email when your order is placed.
- They often follow up with a shipping or tracking email once your order is on its way.
- Look for a tracking number or a link to check the order status online.
2. Log In to Your Account
- If you created an account on the store’s website, log in and go to “My Orders” or “Order History”.
- You should see the current status (e.g., “Processing,” “Shipped,” “Delivered”) and sometimes the estimated delivery date.
3. Use the Tracking Number
- Once your order has shipped, you can usually track it via the carrier’s website (like FedEx, UPS, DHL, USPS).
- Enter the tracking number to see real-time updates on location and expected delivery.
4. Contact Customer Service
- If you can’t find information online or via email, reach out to the store’s customer service.
- Provide your order number and email to get updates on your order.
What should I do if my tracking hasn’t updated?
Tracking updates may take 24–48 hours to appear, especially during busy seasons. If the status remains unchanged for more than 3 days, feel free to contact our support team—we’ll help you check the progress of your package and ensure it’s on the way to you.
Orders & Shipping
Can I modify or cancel my order after placing it?
1. Before the Order Is Processed
- If the order is still pending or not yet processed, most stores allow you to modify or cancel it.
- You usually need to do this within a few hours after placing the order.
- Actions you can take may include:
- Changing the shipping address
- Updating the payment method
- Adding or removing items
2. After the Order Is Processed
- Once the order is processed, packed, or shipped, modifications are often not possible.
- You might be able to request a cancellation, but it may be treated as a return once delivered.
3. Customized or Made-to-Order Products
- If your order is personalized or custom-made, cancellations or modifications may not be allowed once production has started.
4. How to Cancel or Modify
- Check your confirmation email for a link or instructions.
- Log in to your account on the store’s website to see if there’s a “Modify” or “Cancel” option.
- Contact customer service immediately with your order number—they can tell you what’s possible.
How long does shipping usually take?
Standard shipping typically takes 3–7 business days, while express shipping arrives within 1–3 business days. Delivery times may vary slightly depending on your location and seasonal demand, especially during holidays when kids’ clothing orders increase.
Payment & Store Credit
How does Store Credit work?
1. What Store Credit Is
- Store credit is a prepaid balance issued by a store that you can use to pay for future purchases.
- It’s usually given as a refund when you return an item, or as a gift from the store.
- Store credit is not the same as cash, but it acts like money within that store or platform.
2. How to Use Store Credit
- At checkout, select “Store Credit” as a payment option.
- The order total will be deducted from your store credit balance.
- If your order exceeds your store credit, you can pay the remaining balance with another payment method (card, digital wallet, etc.).
- Some stores allow you to combine store credit with promo codes or discounts, but check the store’s rules.
3. How Store Credit Is Issued
- Returned items: If you return a product, the store may offer store credit instead of a cash refund.
- Promotional offers: Sometimes stores give store credit as part of a promotion, loyalty reward, or gift card redemption.
- Cancelled orders: If your order is canceled after payment, some stores issue store credit instead of refunding the original payment method.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and popular digital wallets, making checkout fast and secure. All payments are encrypted to ensure a safe shopping experience for parents.
Returns & Refunds
What is your returns and refunds policy?
We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of receiving it. Simply ensure the product is unused, in its original condition, and includes all packaging.
Once we receive your return, we’ll process your refund within 5-7 business days. Refunds will be credited back to your original payment method. For more details on how to start a return, visit our Returns page or contact our support team—we’re here to help! Shop confidently knowing we’ve got you covered.
How does Store Credit work?
Store Credit can be used on any kids’ clothing item and never expires. You can apply it at checkout just like a discount code. If your credit doesn’t cover the full amount, you can pay the remaining balance with any of our accepted payment methods.
Account Info
Do I need an account to place an order?
No, you can check out as a guest.
However, creating an account allows you to track orders, manage returns, save your shipping details, and access Store Credit or rewards more easily.
How do I update my account details?
You can update your name, email, password, or saved addresses by logging into your account dashboard.
All changes are saved immediately and used for your future orders.
The No More Sweat Difference